Holiday period update

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Thank you!

Your ongoing support has led us to reach full capacity in Canberra. Thank you!

Consequently, we won't be accepting new regular maintenance customers, or one-off cleans for the foreseeable future.

Whilst support in the South Coast area has been amazing - we still have capacity to assist with servicing. Contact us for more information.

Holiday period - 18th Dec to 5 January

During the holiday period, we are giving our staff a well-deserved break and will have limited staff available.

All scheduled Gold and Silver services scheduled during this period will revert to Bronze.

If you need a Gold or Silver service during this time, please inform us in advance, and we'll do our best to schedule you in.

For efficient communication during this time, please email or use our contact form.

What’s ahead

We have exciting developments, including our presence at the Royal Canberra Show in February and the Home Lifestyle Show in March. If you're in the area - drop by and say hi.

Free water testing - Canberra

As we are currently unable to accommodate additional regular services, we're offering free water testing at our warehouse.

Testing will be available between 10 am and 4 pm, Monday to Friday*.

Location: 2/67 Tantalum St, Beard ACT.

Our location may be a bit tricky to find, but look for Programmed and REACT Roofing, and you'll locate us.

Automatic payments reminder

In order for us to continue to provide quality services, we require all regular customers to setup automatic payments.

Follow our step-by-step details on setting up automatic payments.

Once again, thank you for your unwavering support. We appreciate your loyalty and look forward to serving you for many years to come!

Make a day of it!

Come see us at at the Murrumbateman Field Days on the 21 - 22 of October 2023.

The Pristine Pools team will be showcasing a number of pool products. Come past and say hi to us and:

  • Russ from The Little Pool Co displaying one of their pools,

  • James from EvoHeat showcasing their heat pumps,

  • Justin showing off the new cordless Liberty Robotic cleaner, and

  • Gene from Bioguard who will answer all your pool chemical questions and doing water test.

SPECIALS 

We will have show only specials for the weekend with huge discounts, added bonuses and lots of giveaways for the kids. It’s a great weekend and a lot of fun for the family.

 We’ll be next to Aquaflo, our great friends in the irrigation industry!

COME AND SAY HI!

OLD BUS DEPOT MARKETS 27 AUGUST 2023

We’ll be at the Old Bus Depot Markets this Sunday 27th August. Come past, say hi and learn more about your pool! We can’t wait to see you!

LITTLE POOL CO

Showcasing Little Pool Co - Pristine Pools is now a proud supplier and installer of this amazing product!

SPECIAL

Secure a little pool and receive up to $6k and a free heat pump to the value of $2k when you pay a $500 fully refundable deposit*

*For pools installed by March 2024.

AUSTRALIAN ENERGY SYSTEMS (AES)

Showcasing AES’ award winning TDI heat pumps.

SPECIAL

Free installation* for any heat pump purchased at the Bus Depot Markets on the 27th August 2023.

*Conditions apply

DOLPHIN MAYTRONICS


Showcasing the new Dolphin Maytronics Liberty robotic cleaner.

SPECIAL

Limited stock! Be one of the first owners in Australia ! Secure your pre-order* with a fully refundable $500 deposit.

Introducing Gold, Silver and Bronze maintenance services

At Pristine Pools, we offer three different regular maintenance options:

These are specifically designed based on feedback from you, and years of experience to find out what suits your budget, time and ideally what works best.

As everyone is different, we are constantly tweaking our plans to make sure you are looked after in the best possible way.

Each maintenance option requires a minimum of 4 weekly visits.

In Winter, we revert to a Bronze service to save you money!

Automatic payments

Automatic payments for regular services

We understand todays time-pressures and that our invoices may get overlooked.

Did you know that we spend countless of hours each week chasing up overdue invoices?

These overdue amounts add up and have an adverse impact on our business.

In order for us to continue to provide quality services, we require all regular customers to setup automatic payments by 1st September 2023.

How to setup automatic payments

Setting up automatic payments is an easy 3 step set and forget process!

1. To access Auto Pay tap on the link next to: ‘view your invoice online here’ from your email and/or SMS:

2. Select ‘Pay now’ from the top right-hand side of the webpage:

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3. Ensure that the toggle next to “Pay future invoices automatically” is turned on:


Enter your card details as per normal and make your payment.

All future invoices for the scheduled service will be automatically paid on their due date.

If you would like assistance with this process, please contact us.

4 weekly test and balances

Transition to 4 weekly Test and Balances

As per our policy - and to save you money, we have now transitioned to 4 weekly Test and Balance services for the cooler months.

We firmly believe that pools need to be maintained year round. This ensures that when you are ready to use your pool, it is ready for you!

We will then ramp things up again in September.

If you would like to maintain more regular services, please contact us.